Privacy policy
Last Updated: 10/1/2024
At The Sunny Travelers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website and services. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information in order to provide you with the best possible experience. This includes:
Personal Information: When you fill out forms on our website, contact us, or book a consultation, we may collect your name, email address, phone number, and other relevant contact details.
Booking Information: If you book travel arrangements through us, we may collect information such as passport details, travel preferences, accommodation choices, and payment information.
Technical Data: When you visit our website, we may automatically collect information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, and time zone.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies help us understand how users interact with our website and allow us to improve our services. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
To Provide Services: We use your information to manage bookings, process payments, and organize travel arrangements according to your preferences.
To Improve Our Website: We analyze website usage data to improve our websiteβs functionality and user experience.
To Communicate with You: We use your contact information to respond to inquiries, provide customer support, and send important updates or promotional offers related to our services.
To Personalize Your Experience: We may use your information to tailor our services and recommendations to better suit your travel needs and interests.
For Legal and Compliance Reasons: We may use your information to comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, travel suppliers, and customer support services. These providers are required to protect your information and use it only for the purposes we specify.
For Legal Purposes: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, or prevent fraud or abuse.
Business Transfers: In the event that The Sunny Travelers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy.
4. Data Security
We take the security of your information seriously and use industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
Access Controls: We limit access to your personal information to authorized employees, contractors, and service providers who need the information to perform their job duties.
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security. If you have any concerns about the security of your information, please contact us using the details provided below.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to certain exceptions (such as fulfilling legal obligations).
Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you may opt-out by following the unsubscribe instructions included in our emails or by contacting us directly.
To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within a reasonable time frame.
6. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and monitor website performance. Cookies are small data files that are stored on your device when you visit our website.
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the functioning of our website.
Analytical Cookies: We use these cookies to analyze how visitors use our website, which helps us improve user experience.
Marketing Cookies: These cookies are used to display relevant advertisements to you based on your browsing behavior.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make significant changes, we will notify you by posting a notice on our website or through other communication methods. Your continued use of our website after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Sunny Travelers
hello@thesunnytravelers.com
We are committed to resolving any concerns you may have about the privacy and security of your information.