TERMS of services
Last Updated: 10/1/2024
Welcome to The Sunny Travelers website (the "Site"). Please read these Terms and Conditions ("Terms") carefully before using our services. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Introduction
The Sunny Travelers ("we," "us," or "our") is a travel agency providing personalized travel planning and booking services. These Terms govern your access to and use of our website and services, including any bookings, consultations, or travel arrangements made through us.
2. Services Provided
We provide a range of travel services, including but not limited to:
Custom travel planning
Group travel management
Destination weddings
Travel quotes and arrangements
Accessible travel planning
Concierge services
All travel arrangements and bookings are subject to availability and the terms set by our third-party suppliers, such as airlines, hotels, and tour operators.
3. Use of the Website
By using our Site, you agree to:
Use the Site for lawful purposes only.
Provide accurate and complete information when filling out forms or making bookings.
Not attempt to access or use the Site in any manner that could damage, disable, or impair the Siteโs functionality.
We reserve the right to terminate or restrict your access to our Site and services if you violate these Terms or engage in conduct that we deem harmful to our interests or other users.
4. Booking and Payment Terms
When you make a booking with The Sunny Travelers, you agree to the following terms:
Booking Process: All bookings are subject to availability and the terms set by third-party suppliers. A booking is considered confirmed only after you receive a confirmation email from us.
Payment: Payment terms will be specified during the booking process. A deposit may be required to secure your reservation, with the remaining balance due by a specified date before travel. We accept payments through [specify payment methods, e.g., credit cards, PayPal, etc.].
Changes to Bookings: Any changes to your booking must be communicated to us as soon as possible. Changes may be subject to availability and may incur additional charges as per the terms of the third-party suppliers.
Pricing: Prices are quoted in [currency, e.g., USD] and are subject to change until full payment has been received. Pricing may vary based on changes in taxes, fuel surcharges, or other costs imposed by third-party suppliers.
5. Cancellations and Refunds
Client-Initiated Cancellations: If you wish to cancel your booking, please contact us immediately. Cancellation policies vary depending on the third-party suppliers involved in your travel arrangements. Refunds, if applicable, will be processed according to those suppliersโ terms.
Agency-Initiated Cancellations: In rare cases, we may need to cancel your booking due to unforeseen circumstances. If this occurs, we will make every effort to provide suitable alternatives or issue a refund according to the suppliers' policies.
Non-Refundable Deposits: Certain bookings may require a non-refundable deposit. This will be clearly stated during the booking process. Non-refundable deposits will not be returned in the event of cancellation.
6. Travel Documents and Client Responsibilities
Travel Documentation: It is your responsibility to ensure that you have the appropriate travel documentation, including passports, visas, and any necessary health or vaccination certificates, prior to departure. We are not liable for any losses or disruptions caused by your failure to obtain the required documents.
Travel Insurance: We strongly recommend that you purchase travel insurance to protect against unexpected events, such as trip cancellations, medical emergencies, or lost luggage. The Sunny Travelers does not provide travel insurance but can refer you to reputable providers.
Compliance with Laws: You are responsible for complying with all laws and regulations of the destination countries you visit. This includes any health and safety requirements, such as COVID-19 protocols.
7. Third-Party Suppliers
Supplier Terms: We work with a variety of third-party suppliers (e.g., airlines, hotels, tour operators) to arrange your travel. Each supplier has its own terms and conditions that apply to their services. By booking through The Sunny Travelers, you agree to comply with the terms and conditions of these suppliers.
Liability for Supplier Services: While we carefully select our partners, The Sunny Travelers is not liable for any acts, omissions, errors, or failures of third-party suppliers, including but not limited to service disruptions, cancellations, or delays.
8. Limitation of Liability
No Guarantees: The Sunny Travelers strives to provide accurate and up-to-date information, but we do not guarantee the completeness or accuracy of information on our Site. We are not responsible for errors, omissions, or inaccuracies in travel details provided by third-party suppliers.
Limited Liability: To the extent permitted by law, The Sunny Travelers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of our services or any travel arrangements made through us.
Force Majeure: The Sunny Travelers is not liable for delays, cancellations, or disruptions caused by events beyond our control, such as natural disasters, acts of terrorism, government actions, or pandemics.
9. Intellectual Property
Ownership: All content on our Site, including text, graphics, logos, and images, is the property of The Sunny Travelers or its content suppliers and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
License: You may access, view, and print content from our Site for personal, non-commercial use only. Any other use of our content without prior written consent is strictly prohibited.
10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Oklahoma, USA. Any disputes arising out of or relating to these Terms or our services shall be resolved in the courts of Oklahoma.
11. Changes to Terms
We may update these Terms from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make significant changes, we will notify you by posting a notice on our website or through other communication methods. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
12. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
The Sunny Travelers
hello@thesunnytravelers.com
We are here to ensure that you have a smooth and enjoyable travel experience, and we welcome any feedback or inquiries you may have.